Cla180 Privacy Policy – How We Protect Your Personal Information
This Privacy Policy explains how cla180 collects, stores, uses, and protects the personal data of our Malaysian users. Please read it carefully to understand your rights and our commitment to keeping your information secure.
Information We Collect from Users
When you register or use the cla180 platform, we collect certain categories of information in order to provide you with the best possible service as a Malaysia-based user.
Account Information
During registration, you are required to provide your full name, an active phone number, email address and date of birth. This information is used to verify your identity and confirm that you meet the platform's minimum age requirement.
Device & Browser Information
Cla180 automatically collects certain technical information when you access the platform, including device type, operating system, browser type, IP address, and screen resolution. This information is used solely to optimise the user experience and resolve technical issues.
Payment Information
All deposit and withdrawal transactions on the cla180 platform are processed in Malaysian Ringgit (MYR). We do not store full card numbers or sensitive payment details directly in our systems. Payment processing via TNG eWallet, FPX and online banking is handled by third-party payment processors that comply with established industry security standards.
Usage Data
We record your platform activity, including login times, games played, bet amounts, transaction history and interactions with platform features. This data is used to improve service quality and detect any unusual activity.
Why We Use This Information
Information collected by cla180 is used for specific and lawful purposes only. We will not use your data for any purpose outside the scope set out in this policy without your prior consent.
- Identity and age verification – Ensuring all users meet platform requirements and comply with Malaysian law.
- Transaction processing – Verifying MYR deposits and withdrawals securely and accurately.
- Customer support – Enabling our team to assist you in resolving any issues with the relevant information on hand.
- Platform improvements – Analysing usage patterns to improve the user experience and introduce relevant new features.
- Service communications – Sending important notifications about your account, promotions or policy updates via email or SMS.
- Security & Fraud Prevention – Detecting and preventing unauthorised access, financial fraud and platform abuse.
Cookies and Tracking Technologies
Cla180 uses cookies and similar technologies such as tracking pixels and local storage to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use three main types of cookies. Session cookies automatically deleted when you close your browser and used to maintain your login session. Persistent cookies stored for longer and help us remember your preferences, such as language and display settings. Analytics cookies help us understand how users interact with the platform so we can continually improve our features and content.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the cla180 platform.
Data Storage, Security & Third-Party Sharing
Storage & Security
Your personal data is stored on secure servers protected by SSL encryption. cla180 enforces strict access controls — only authorised personnel may access user information, and only when required for legitimate operational purposes.
We retain your data for as long as necessary to fulfil the purposes set out in this policy, or as required by applicable Malaysian law. After this period, your data will be securely deleted or anonymised.
Sharing with Third Parties
Cla180 does not sell, rent or disclose your personal information to third parties for marketing purposes without your consent. However, in certain limited circumstances, we may share information with the following parties:
- Payment processors and financial institutions required to process your MYR transactions.
- Platform technology providers who assist us in managing our infrastructure and technical services, subject to strict confidentiality agreements.
- Malaysian legal authorities or regulatory bodies where required to do so by law or court order.
Your Rights as a User & How to Contact Us
Right to Access and Correction
You have the right to request a copy of the personal information we hold about you at any time. If you find that any information is inaccurate or outdated, you may submit a correction request through our support channels.
Right to Deletion & Restriction
You may request the deletion of your personal data in certain circumstances — for example, if the data is no longer needed for the purpose it was originally collected, or if you withdraw your consent. Please note that some data may need to be retained to fulfil legal obligations or to complete any pending transactions.
Privacy Policy Updates
Cla180 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via email or in-platform notifications. The effective date of the latest version of this policy will be clearly stated at the top of this page.
How to Contact Us
For any enquiries, requests or complaints regarding your data privacy on the cla180 platform, please contact our support team by email at [email protected]. Our team will endeavour to respond to all privacy-related enquiries within 5 business days. For general questions, you may also refer to the FAQ us.
Privacy Policy Contents
- Information We Collect
- How We Use Your Data
- Cookies & Tracking
- Storage & Security
- Third-Party Sharing
- User Rights
- Policy Updates
Contact the Privacy Team
For enquiries about your personal data or your rights as a cla180 user:
Response within 5 business days
FAQRelated Documents
Your Data Is Protected. Your Experience Comes First.
Cla180 is committed to protecting the privacy of our Malaysian users at all times. Create a new account today or log in to continue enjoying your entertainment experience with complete confidence.
Have a question about privacy? Check FAQ us or contact support.